Frequently Asked Questions

Find answers to common questions about our products, ordering, shipping, cedar construction, product care, and more. If you can't find what you're looking for, we're always happy to help.

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General

  • Backyard Biz Cedar Company is a New England-based small business dedicated to creating handcrafted cedar products that bring beauty, function, and durability to outdoor spaces. We specialize in garden planters, birdhouses, wildlife habitats, and other outdoor living products built to last and designed to encourage a deeper connection with nature.

    Our mission is simple: Building Habitats. Inspiring Conservation.™ Every product we create is built with quality craftsmanship and a passion for helping people enjoy their backyards while supporting birds, pollinators, and local wildlife.

  • Every Backyard Biz Cedar Company product is handcrafted in New England. We carefully build each piece using premium cedar, quality construction methods, and close attention to detail rather than mass-production techniques.

    Because every item is handmade, no two products are exactly alike. Natural wood grain, knots, and color variations give each piece its own unique character while maintaining the same high standards of quality.

  • Yes. Every product is individually handcrafted by Backyard Biz Cedar Company.

    Unlike factory-produced products, each item is carefully measured, assembled, sanded, and inspected before leaving our shop. We take pride in producing products we're proud to put our name on, using construction methods designed for long-term outdoor use.

  • We believe quality starts with thoughtful design.

    Rather than simply building attractive products, we focus on creating products that perform well for years to come. Features like elevated planter bases, proper drainage, geotextile liners, premium cedar construction, and durable joinery are all intentionally incorporated into our designs.

    We're also committed to educating customers about gardening, native plants, pollinators, birds, and backyard conservation—because we believe outdoor products should do more than decorate a space. They should help create healthier environments for both people and wildlife.

  • Backyard Biz Cedar Company grew from a passion for woodworking, gardening, and spending time outdoors.

    What began as building cedar planters for personal use quickly turned into a business focused on creating handcrafted products that people could enjoy for years. As the company grew, so did our mission to promote conservation, support local wildlife, and encourage others to build healthier backyard habitats.

    Today, every product reflects those same values of craftsmanship, quality, and respect for nature.

  • Cedar has been trusted for outdoor woodworking for generations because of its natural durability.

    Unlike many other woods, cedar naturally resists rot, decay, moisture, and insects without requiring chemical treatments. It is lightweight, beautiful, and holds up exceptionally well in outdoor environments.

    As cedar ages, it gradually develops an attractive silver-gray patina if left untreated, or it can be stained or sealed to maintain its original appearance

  • Our product collection continues to grow and currently includes handcrafted cedar:

    • Garden planters

    • Window boxes

    • Rail planters

    • Birdhouses

    • Wildlife nesting boxes

    • Garden trellises

    • Raised garden beds

    • Seasonal décor

    • Garden accessories

    • Custom woodworking projects

    We're continually developing new products inspired by gardening, conservation, and outdoor living.

  • Yes. We enjoy helping customers bring their ideas to life.

    Whether you need a custom planter size, a unique birdhouse, a specialized wildlife habitat, or another outdoor cedar project, we'll work with you to determine if it's something we can build. If you have an idea, we'd love to hear about it.

  • ItBackyard Biz Cedar Company believes beautiful outdoor spaces and healthy ecosystems go hand in hand.

    Our mission extends beyond building quality cedar products. We strive to educate and inspire people to support pollinators, birds, beneficial insects, native plants, and local wildlife through thoughtful gardening and habitat creation.

    Every birdhouse, planter, and wildlife product is an opportunity to make a positive impact—one backyard at a time.em description

  • It's more than a slogan—it's the philosophy behind everything we do.

    We build products that encourage people to garden, enjoy the outdoors, and create spaces where wildlife can thrive. Whether it's planting flowers that feed pollinators, providing nesting spaces for birds, or simply helping someone grow their first herb garden, we hope every Backyard Biz product inspires a greater appreciation for the natural world.

    We believe small actions can make a lasting difference, and every backyard has the potential to become part of something bigger.

Ordering

  • Ordering from Backyard Biz Cedar Company is easy. Simply browse our online shop, select the product you'd like to purchase, choose any available options, and add it to your cart. Once you're ready, proceed through our secure checkout to complete your order.

    After your purchase is complete, you'll receive an email confirmation with your order details.

  • Yes. Our website is the easiest and fastest way to place an order. It allows you to securely purchase products, review product details, and receive order confirmation and shipping updates.

  • No. You can check out as a guest without creating an account. However, creating an account may make it easier to view your order history and speed up future purchases.

  • Yes. We welcome many custom project requests.

    If you're looking for a different size, design, finish, or another handcrafted cedar project, please contact us before placing your order. We'll discuss your ideas, determine if it's something we can build, and provide pricing and estimated production time if available.

  • If you need to make changes, please contact us as soon as possible.

    Because many of our products are handcrafted to order, we may begin building shortly after your purchase is placed. If production has not started, we'll do our best to accommodate changes or cancellations whenever possible.

  • Once your order is placed, you'll receive an order confirmation email containing your purchase details.

    If you don't receive a confirmation within a few minutes, please check your spam or junk folder. If you still can't find it, contact us and we'll be happy to assist.

  • Many of our products are handcrafted after an order is placed. Production times can vary depending on the product, order volume, and whether your item is custom-made.

    Current production estimates will be provided on the product page whenever possible.

  • Absolutely. You can add as many products as you'd like to your shopping cart before checking out.

    If you're purchasing several larger items or placing a bulk order, feel free to contact us if you have questions about shipping or delivery options.

  • Yes. We may be able to accommodate larger orders for businesses, landscapers, schools, municipalities, garden centers, HOAs, and community organizations.

    Please contact us with your project details so we can discuss pricing, production schedules, and available options.

  • Yes. Our handcrafted cedar products make thoughtful gifts for gardeners, bird lovers, homeowners, and outdoor enthusiasts.

    You can have your order shipped directly to the recipient by entering their shipping address during checkout.

  • We accept secure online payment methods available through our website checkout. Available payment options will be displayed during checkout before your purchase is completed.

  • Yes. We use secure payment processing to help protect your personal and financial information. Backyard Biz Cedar Company does not store your credit card information on our website.

  • We're always happy to help.

    If you're unsure which product is right for your needs, have questions about dimensions, materials, custom projects, or anything else, please contact us before placing your order. We'll do our best to provide the information you need so you can order with confidence.

Shipping & Delivery

  • We currently ship to customers throughout the continental United States. As our business grows, we hope to expand shipping options to additional locations.

    If you have questions about shipping to your area, please contact us before placing your order.

  • Shipping costs are automatically calculated during checkout based on the size, weight, and destination of your order.

    Our goal is to provide fair and accurate shipping rates while ensuring your handcrafted products arrive safely.

  • Many of our products are handcrafted after your order is placed. Because of this, shipping times may vary depending on current production schedules and order volume.

    Once your order is complete and ready to leave our shop, you'll receive a shipping confirmation email with tracking information.

  • Delivery times depend on your location and the shipping carrier.

    After your order has shipped, most deliveries arrive within several business days, although shipping times may vary during holidays or periods of severe weather.

  • Yes. Once your order has shipped, you'll receive an email containing your tracking number and shipment details so you can follow your package's journey.

  • We take great care in packaging every order.

    Our products are carefully wrapped and packed to help protect them during shipping. Before leaving our shop, each item is inspected to ensure it meets our quality standards.

  • Yes. Local pickup may be available for certain orders.

    If you're located near us and would like to pick up your order instead of having it shipped, please contact us before or shortly after placing your order. We'll coordinate a convenient pickup time if available.

  • In some cases, yes.

    We may offer local delivery for customers within our service area, depending on your location and the size of your order. If local delivery is available, we'll gladly discuss options with you before your purchase.

  • While we package every order carefully, shipping damage can occasionally occur.

    If your package arrives damaged, please contact us within 48 hours of delivery and include photos of:

    • The damaged product

    • The shipping box

    • Any packing materials

    • The shipping label

    This information helps us work quickly with the shipping carrier and determine the best solution.

  • If your tracking information shows unusual delays or you believe your package has been lost, please contact us.

    We'll work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.

  • Yes. During checkout, simply enter the recipient's shipping address instead of your own.

    It's a great option for birthdays, holidays, housewarmings, weddings, Mother's Day, Father's Day, or any special occasion.

  • Yes. Custom-built products can be shipped just like our standard products.

    Because every custom project is unique, production and shipping times may vary. We'll provide an estimated timeline before work begins so you know what to expect.

  • Yes. We ship throughout the year whenever weather and carrier conditions safely allow.

    During periods of severe weather or around major holidays, shipping times may occasionally be longer than usual. If delays occur, we'll do our best to keep you informed

  • Whenever practical, we combine multiple items into the same shipment to help reduce packaging and shipping costs while ensuring your products arrive safely. Some large or oversized orders may require multiple packages.

Cedar & Materials

  • Cedar has been trusted for outdoor woodworking for generations because of its natural durability, beauty, and performance. Unlike many other types of wood, cedar naturally resists rot, decay, moisture, and insect damage without requiring chemical treatments.

    Its lightweight strength, attractive grain, and ability to withstand changing weather make it an excellent choice for outdoor planters, birdhouses, and garden products.

  • Yes. Cedar is one of the most popular woods used for garden planters and raised beds because it naturally resists decay without the need for pressure treatment.

    Our cedar planters are perfect for growing vegetables, herbs, flowers, strawberries, and many other edible plants.

  • We choose natural cedar because it provides excellent outdoor durability without relying on chemical preservatives.

    Natural cedar offers long-lasting performance while maintaining its beautiful appearance and making it an excellent choice for garden and wildlife products.

  • We carefully select quality cedar that offers natural beauty, durability, and outdoor performance. Because cedar is a natural material, every board has its own unique grain pattern, knots, texture, and color variation.

    These natural characteristics are part of what makes every Backyard Biz Cedar Company product one of a kind.

  • The lifespan of cedar depends on weather conditions, sun exposure, moisture, and how the product is used.

    One of the reasons we choose cedar is because it naturally withstands outdoor conditions far better than many common softwoods. With proper care and normal outdoor use, cedar products can provide many years of enjoyment.

  • Yes. Fresh cedar has warm tan, honey, and reddish tones that many customers love.

    Over time, exposure to sunlight and weather naturally causes cedar to develop a beautiful silver-gray patina. This color change is completely normal and does not affect the structural integrity of the wood.

    If you prefer to maintain cedar's original color, you can apply an exterior UV-protective stain or sealer.

  • Absolutely.

    Cedar accepts most quality exterior stains and paints. Some customers prefer to preserve the natural cedar appearance with a clear sealer, while others choose a semi-transparent stain or solid exterior paint to match their outdoor décor.

    We recommend using products specifically designed for exterior wood applications.

  • One of cedar's greatest advantages is that it requires very little maintenance.

    Many customers simply allow the wood to weather naturally. If you'd like to preserve the original appearance, occasional cleaning and reapplying an exterior wood stain or sealer can help protect the finish.

  • We build our products using high-quality exterior-grade fasteners selected for outdoor use.

    Combined with waterproof wood glue and thoughtful construction methods, these fasteners help ensure long-lasting strength and durability in changing weather conditions.

  • Many of our products are assembled using waterproof exterior-grade wood glue in addition to mechanical fasteners.

    This creates stronger joints, improves long-term durability, and helps prevent movement caused by seasonal temperature and moisture changes.

  • Many of our planters include a durable geotextile fabric liner.

    This breathable fabric allows excess water to drain freely while helping keep soil in place. It also helps reduce direct contact between constantly moist soil and the cedar, promoting better drainage and contributing to the long-term performance of the planter.

    Unlike plastic liners, geotextile fabric allows air and water to move naturally through the soil, helping create a healthier growing environment for plant roots.

  • Our planters are designed with raised cedar feet to improve airflow underneath the planter and allow water to drain more effectively.

    Keeping the planter slightly off the ground helps reduce prolonged moisture contact with the bottom of the planter, which contributes to better drainage and can help extend the life of the product.

  • Healthy plants need proper drainage.

    Our planters include drainage holes that allow excess water to escape, helping reduce the risk of waterlogged soil and root rot. Combined with the geotextile liner and raised base, this creates a growing environment that supports healthier root systems and stronger plants.

  • Wood is a natural material, and no two boards are exactly alike.

    Each product may display unique grain patterns, knots, mineral streaks, or slight color variations. These natural characteristics are not defects—they're part of what gives handcrafted cedar products their warmth, beauty, and individuality. Every piece tells its own story while meeting the same standards of craftsmanship and quality.

Planters

  • Our planters are designed to do more than simply hold soil. Every planter is thoughtfully built to promote healthy plant growth while providing long-lasting durability and timeless craftsmanship.

    Features found throughout our planter collection include premium cedar construction, elevated cedar feet for improved airflow, built-in drainage holes, breathable geotextile liners, and sturdy joinery designed for years of outdoor use. We believe every detail matters because healthier plants start with a better planter.

  • Yes. All of our planters are designed for direct planting right out of the box.

    Simply add quality potting soil, select your plants, and start growing. No additional liners or inserts are required.

  • Our planters are incredibly versatile and are suitable for growing a wide variety of plants, including:

    • Annual flowers

    • Perennials

    • Herbs

    • Vegetables

    • Tomatoes

    • Peppers

    • Lettuce

    • Strawberries

    • Small shrubs

    • Native plants

    • Pollinator gardens

    • Succulents

    • Decorative seasonal arrangements

    Each planter listing includes dimensions to help you choose the best size for your needs.

  • The best planter depends on what you'd like to grow.

    Smaller planters are ideal for herbs, succulents, and centerpieces, while medium and larger planters provide more root space for flowers, vegetables, ornamental grasses, shrubs, and small trees.

    Each product page includes interior dimensions and approximate soil capacity to help you make an informed decision.

  • Every planter has a different soil capacity based on its interior dimensions.

    For your convenience, each product page lists the approximate amount of soil required in both gallons and interior dimensions. This helps you estimate how much potting mix you'll need before planting.

  • Yes.

    Every Backyard Biz planter includes built-in drainage holes designed to allow excess water to escape. Proper drainage helps prevent waterlogged soil and supports healthier root systems by allowing roots to receive both moisture and oxygen.

  • Many of our planters include a breathable geotextile fabric liner that helps keep soil in place while allowing water to drain naturally.

    Unlike solid plastic liners that can trap moisture, geotextile fabric promotes airflow and drainage, creating a healthier growing environment for plant roots while helping reduce direct contact between wet soil and the wood.

  • Our planters feature elevated cedar feet that improve airflow beneath the planter and help water drain away from the bottom.

    Keeping the planter slightly off the ground reduces prolonged moisture exposure and contributes to the long-term durability of the planter.

  • Yes.

    Our cedar planters are designed for year-round outdoor use and can withstand changing weather conditions throughout the seasons.

    As with any outdoor wood product, keeping drainage holes clear and avoiding standing water will help maximize the planter's lifespan.

  • No.

    Cedar is a popular choice for garden planters because it naturally resists decay without requiring chemical treatment. It's an excellent material for growing flowers, herbs, vegetables, and many edible crops.

  • No.

    Your planter is ready for use as soon as it arrives. Many customers choose to let cedar weather naturally, while others apply an exterior wood sealer or stain to preserve its original color.

    Either option is perfectly acceptable and won't affect the planter's performance.

  • bsolutely.

    Many customers place nursery pots inside the planter for easy seasonal changes, while others prefer direct planting. Both methods work well, depending on your gardening style.

  • Item dWood naturally expands and contracts with seasonal changes in temperature and humidity.

    Small surface checks or hairline cracks may develop over time and are a normal characteristic of natural wood. These cosmetic changes rarely affect the strength, durability, or functionality of the planter.escription

  • If needed, simply rinse the planter with water and gently scrub away dirt using a soft brush.

    Avoid harsh chemicals or pressure washing, as these can damage the wood fibers. A mild soap and water solution is usually all that's needed to keep your planter looking its best.

  • Yes.

    Our cedar planters are popular with homeowners, restaurants, cafés, garden centers, offices, schools, apartment communities, and other commercial properties looking to add natural beauty to their outdoor spaces.

  • Yes.

    If you're looking for a planter with custom dimensions or a unique design, we'd be happy to discuss your project. Contact us with your ideas, and we'll let you know what's possible.

Birdhouses & Wildlife

  • Our birdhouses are designed first and foremost for wildlife. While they're attractive enough to complement any garden or landscape, each design is built with the needs of cavity-nesting birds in mind. Proper entrance hole sizes, ventilation, drainage, and clean-out access all work together to provide a safe nesting environment.

  • Most cavity-nesting birds don't need a perch to enter or leave a birdhouse. In fact, perches can make it easier for predators and unwanted species to access the nest.

    For that reason, our birdhouses are intentionally designed without perches, following recommendations from many bird conservation organizations.

  • Different bird species require different entrance hole sizes and house dimensions. Depending on the model, our birdhouses may be suitable for:

    • Eastern Bluebirds

    • Tree Swallows

    • Black-capped Chickadees

    • Tufted Titmice

    • House Wrens

    • White-breasted Nuthatches

    • Carolina Wrens (shelter style)

    • American Kestrels

    • Screech Owls

    Each product listing identifies the species the birdhouse is designed to support.

  • The best birdhouse depends on the bird species you hope to attract.

    Different birds require specific entrance hole diameters, interior dimensions, and mounting heights. We design each birdhouse with these requirements in mind and clearly identify the intended species on the product page.

  • The entrance hole is one of the most important features of a birdhouse.

    A properly sized opening helps attract the intended bird species while discouraging larger birds and reducing competition for nesting space. Even a small difference in hole diameter can determine which birds are able to use the house.

  • Yes.

    Proper airflow helps regulate temperatures inside the nesting cavity, especially during warm weather. Our birdhouses are designed with ventilation features that help create a healthier environment for nesting birds.

  • Yes.

    Drainage holes allow rainwater or moisture to escape instead of collecting inside the nesting cavity. A dry nest is essential for the health of eggs and young birds.

  • Birdhouses should be cleaned after each nesting season.

    Our clean-out access allows old nesting material to be removed quickly and safely, helping prepare the house for future nesting seasons and reducing the buildup of parasites and debris.

  • Proper placement depends on the bird species.

    In general, birdhouses should be mounted securely in a location that provides appropriate habitat, protection from predators, and suitable sunlight exposure. Product pages include recommendations whenever possible.

  • Mounting height varies depending on the species.

    Some birds prefer houses mounted only a few feet above the ground, while others nest much higher. We recommend following the mounting guidelines provided for each specific birdhouse.

  • Whenever possible, position the entrance away from prevailing winds and harsh afternoon sun.

    Providing a relatively sheltered location helps protect nesting birds from excessive heat and severe weather.

  • Yes.

    Our cedar birdhouses are designed for year-round outdoor use. Many birds use birdhouses not only for nesting in spring but also as shelter during cold winter nights.

  • Yes.

    We recommend cleaning your birdhouse after each nesting season. Removing old nesting material helps reduce parasites and prepares the house for future occupants.

    Always wait until birds have completely finished using the nest before opening the birdhouse.

  • Occasionally.

    Depending on the design, squirrels and other small wildlife may investigate or temporarily use nesting boxes for shelter. Proper entrance hole sizing helps reduce unwanted occupants while encouraging the intended species.

  • Yes, but many customers choose to leave cedar unfinished.

    If you decide to paint or stain your birdhouse, use only exterior finishes that are safe for outdoor use, and avoid applying finishes to the interior nesting cavity or entrance hole.

  • Cedar is naturally resistant to rot, decay, and insects, making it an excellent material for birdhouses.

    With proper placement and occasional maintenance, a handcrafted cedar birdhouse can provide many years of reliable nesting habitat.

  • Providing suitable nesting sites has become increasingly important as natural habitat continues to decline.

    Our goal is to create products that not only look beautiful in your backyard but also provide safe, functional homes for birds and other beneficial wildlife. Every habitat we build reflects our commitment to conservation and our belief that even small actions can make a meaningful difference for local ecosystems.

Product Care

  • One of the greatest benefits of cedar is that it requires very little maintenance. Many customers simply allow their cedar products to weather naturally, while others choose to preserve the original color with an exterior wood stain or sealer.

    Occasionally brushing away dirt, leaves, or debris and keeping drainage areas clear will help your product continue looking and performing its best.

    Do I need to seal my cedar product?

    No.

    Your Backyard Biz Cedar Company product is ready for outdoor use as soon as it arrives. Cedar naturally resists rot and decay without the need for sealers or preservatives.

    If you'd like to maintain the wood's original warm color, you may apply a quality exterior UV-protective stain or clear sealer. Otherwise, cedar will naturally weather to an attractive silver-gray over time.

    Can I paint or stain my product?

    Yes.

    Cedar accepts most high-quality exterior paints and stains. Whether you prefer a natural finish, a semi-transparent stain, or a painted look to match your outdoor décor, the choice is entirely yours.

    Always follow the manufacturer's instructions and allow the wood to dry thoroughly before applying any finish.

    How should I clean my cedar products?

    Routine cleaning is simple.

    Use a soft brush or cloth with mild soap and water to remove dirt, pollen, or debris. Rinse with clean water and allow the product to air dry.

    Avoid harsh chemicals, bleach, or abrasive cleaners, as they may damage the wood or alter its appearance.

    Can I pressure wash my cedar product?

    We do not recommend pressure washing.

    High-pressure water can damage the wood fibers, create a rough surface, and shorten the life of the finish. Gentle hand cleaning is the safest and most effective way to maintain your cedar products.

    Can my planter stay outside all year?

    Yes.

    Our cedar planters are designed for year-round outdoor use. Cedar naturally withstands changing weather conditions, including rain, snow, and seasonal temperature changes.

    Keeping drainage holes clear and avoiding standing water will help maximize the life of your planter.

    What should I do during the winter?

    Most of our cedar products can remain outdoors throughout the winter.

    For planters, remove dead annual plants, clear away accumulated leaves or debris, and make sure drainage holes remain open so water doesn't collect and freeze inside the planter.

    Will my cedar product crack?

    Wood is a natural material that expands and contracts with changes in temperature and humidity.

    Small surface checks or hairline cracks are completely normal and are part of the natural aging process. These cosmetic changes rarely affect the strength or performance of the product.

    Will the wood warp over time?

    Minor movement is a natural characteristic of solid wood exposed to outdoor conditions.

    We design our products using construction methods intended to minimize movement while allowing the wood to respond naturally to seasonal changes in moisture and temperature.

    Why is my cedar changing color?

    Fresh cedar begins with beautiful honey, tan, and reddish tones.

    Over time, exposure to sunlight causes the wood to develop a soft silver-gray patina. This natural weathering process is normal and does not affect the durability or structural integrity of your product.

    How can I make my cedar product last even longer?

    A few simple steps can help extend the life of your product:

    • Keep drainage holes free of debris.

    • Avoid allowing standing water to remain inside planters.

    • Clean off dirt and leaves periodically.

    • Reapply an exterior wood sealer or stain if you wish to maintain the original color.

    • Lift or drag products carefully when moving them, especially when filled with soil.

    With proper care, your handcrafted cedar product can provide many years of enjoyment.

    How often should I inspect my product?

    We recommend giving your cedar products a quick inspection each spring and fall.

    Check for loose hardware, clean away debris, confirm drainage holes remain open, and inspect any applied finish if you've stained or sealed the wood.

    A few minutes of routine maintenance each season can help keep your product looking its best for years to come.

    Will every cedar product look exactly the same?

    No.

    Because cedar is a natural material, each piece has its own unique grain patterns, knots, color variations, and texture. These natural differences are not defects—they're part of what makes every handcrafted Backyard Biz Cedar Company product unique.

    Every product is built to the same standards of quality and craftsmanship, even though no two pieces of wood are exactly alike.

  • No.

    Your Backyard Biz Cedar Company product is ready for outdoor use as soon as it arrives. Cedar naturally resists rot and decay without the need for sealers or preservatives.

    If you'd like to maintain the wood's original warm color, you may apply a quality exterior UV-protective stain or clear sealer. Otherwise, cedar will naturally weather to an attractive silver-gray over time.

  • Yes.

    Cedar accepts most high-quality exterior paints and stains. Whether you prefer a natural finish, a semi-transparent stain, or a painted look to match your outdoor décor, the choice is entirely yours.

    Always follow the manufacturer's instructions and allow the wood to dry thoroughly before applying any finish.

  • Routine cleaning is simple.

    Use a soft brush or cloth with mild soap and water to remove dirt, pollen, or debris. Rinse with clean water and allow the product to air dry.

    Avoid harsh chemicals, bleach, or abrasive cleaners, as they may damage the wood or alter its appearance.

  • We do not recommend pressure washing.

    High-pressure water can damage the wood fibers, create a rough surface, and shorten the life of the finish. Gentle hand cleaning is the safest and most effective way to maintain your cedar products.

  • Yes.

    Our cedar planters are designed for year-round outdoor use. Cedar naturally withstands changing weather conditions, including rain, snow, and seasonal temperature changes.

    Keeping drainage holes clear and avoiding standing water will help maximize the life of your planter.

  • Most of our cedar products can remain outdoors throughout the winter.

    For planters, remove dead annual plants, clear away accumulated leaves or debris, and make sure drainage holes remain open so water doesn't collect and freeze inside the planter.

  • Wood is a natural material that expands and contracts with changes in temperature and humidity.

    Small surface checks or hairline cracks are completely normal and are part of the natural aging process. These cosmetic changes rarely affect the strength or performance of the product.

  • Minor movement is a natural characteristic of solid wood exposed to outdoor conditions.

    We design our products using construction methods intended to minimize movement while allowing the wood to respond naturally to seasonal changes in moisture and temperature.

  • Fresh cedar begins with beautiful honey, tan, and reddish tones.

    Over time, exposure to sunlight causes the wood to develop a soft silver-gray patina. This natural weathering process is normal and does not affect the durability or structural integrity of your product.

  • A few simple steps can help extend the life of your product:

    • Keep drainage holes free of debris.

    • Avoid allowing standing water to remain inside planters.

    • Clean off dirt and leaves periodically.

    • Reapply an exterior wood sealer or stain if you wish to maintain the original color.

    • Lift or drag products carefully when moving them, especially when filled with soil.

    With proper care, your handcrafted cedar product can provide many years of enjoyment

  • ItemWe recommend giving your cedar products a quick inspection each spring and fall.

    Check for loose hardware, clean away debris, confirm drainage holes remain open, and inspect any applied finish if you've stained or sealed the wood.

    A few minutes of routine maintenance each season can help keep your product looking its best for years to come. description

  • No.

    Because cedar is a natural material, each piece has its own unique grain patterns, knots, color variations, and texture. These natural differences are not defects—they're part of what makes every handcrafted Backyard Biz Cedar Company product unique.

    Every product is built to the same standards of quality and craftsmanship, even though no two pieces of wood are exactly alike.

Returns & Warranty

  • We want you to be happy with your purchase. If there's a problem with your order, please contact us as soon as possible so we can work toward a fair solution.

    Because many of our products are handcrafted or made to order, not all items may be eligible for return. Return requests are reviewed on a case-by-case basis.

  • If your product arrives in new, unused condition and qualifies under our return policy, we may accept a return.

    Since many items are handcrafted specifically for each customer, some products—including custom orders—may not be eligible for return. Please contact us before sending any item back

  • Custom-made products are built specifically to your requested dimensions, design, or finish.

    For that reason, custom orders are generally non-returnable unless there is a workmanship defect or the item was built incorrectly from the approved specifications.

  • If your order arrives damaged during shipping, please contact us within 48 hours of delivery.

    To help us resolve the issue quickly, include:

    • Photos of the damaged product

    • Photos of the shipping box

    • Photos of the packing materials

    • A brief description of the damage

    We'll work with you and the shipping carrier to determine the best solution.

  • While we take great care when preparing every order, mistakes can occasionally happen.

    If you receive an incorrect product, please contact us as soon as possible. We'll work quickly to correct the issue and make things right.

  • We stand behind the quality of our craftsmanship.

    If you believe your product has a manufacturing or workmanship defect, please contact us with photos and a description of the issue. We'll review the situation and work with you to determine an appropriate solution.

  • Because our products are made from natural cedar and designed for outdoor use, the following are considered normal and are not covered as defects:

    • Natural color changes as cedar weathers

    • Knots and natural grain variations

    • Small surface checks or hairline cracks

    • Minor expansion or contraction due to seasonal weather

    • Normal wear from outdoor exposure

    • Damage caused by improper use, neglect, abuse, or accidents

    • Damage resulting from modifications made after purchase

    These characteristics are a natural part of solid wood and do not affect the quality or intended function of the product.

  • Wood naturally expands and contracts with seasonal changes.

    If you notice a loose screw or minor hardware issue after years of normal use, it can often be tightened with basic hand tools. If you're unsure how to address the issue, feel free to contact us—we're happy to offer guidance.

  • If you'd like to exchange an eligible product, please contact us before returning it.

    We'll discuss the available options and determine the best way to help based on the item and the circumstances.

  • The easiest way is to contact Backyard Biz Cedar Company through our Contact Us page.

    Please include:

    • Your name

    • Order number (if available)

    • Photos of the product

    • A description of the issue

    The more information you provide, the faster we can assist you.

  • Every product that leaves our shop is built with care, attention to detail, and pride in our craftsmanship. If something isn't right, we want the opportunity to make it right.

    As a small business, we value every customer and appreciate the trust you place in us. Our goal is to provide quality products, honest service, and a positive experience from the moment you place your order to the day your handcrafted cedar product arrives at your home.

Conservation & Education

  • At Backyard Biz Cedar Company, we believe every backyard has the potential to become a healthy habitat for wildlife. While we're proud to build handcrafted cedar products, our mission goes beyond woodworking.

    We want to inspire people to create outdoor spaces that support birds, pollinators, beneficial insects, and native plants. Even small changes can have a meaningful impact on local ecosystems.

  • Our slogan reflects the purpose behind everything we build.

    Whether it's a planter filled with native wildflowers, a birdhouse providing a safe nesting site, or a garden that feeds pollinators, our products are designed to encourage people to connect with nature and become active stewards of the environment.

    We believe conservation begins at home—one backyard at a time.

  • Native plants have evolved alongside local wildlife for thousands of years. They provide essential food, shelter, and nesting materials for birds, butterflies, bees, and many other beneficial species.

    Compared to many non-native ornamental plants, native species often require less water, fewer fertilizers, and fewer pesticides once established, making them an excellent choice for sustainable landscaping.

  • ollinators—including bees, butterflies, moths, hummingbirds, and some beetles—play a vital role in healthy ecosystems.

    They help many flowering plants produce seeds and fruits, including numerous fruits, vegetables, and flowering plants that people enjoy every day. By planting pollinator-friendly gardens, homeowners can help support these important species.

  • Beneficial insects are insects that naturally help maintain healthy gardens and ecosystems.

    Some pollinate flowers, while others feed on common garden pests such as aphids, mites, scale insects, and caterpillars. Lady beetles, lacewings, hover flies, parasitic wasps, dragonflies, and many native bees are all examples of beneficial insects that contribute to a balanced backyard environment.

  • Creating wildlife habitat doesn't require a large property. A few simple changes can make a big difference:

    • Plant native flowers, shrubs, and trees.

    • Provide clean water for birds and pollinators.

    • Install appropriately designed birdhouses or nesting boxes.

    • Leave some natural areas for shelter.

    • Reduce or eliminate unnecessary pesticide use.

    • Grow a variety of flowering plants that bloom throughout the growing season.

    Even a small garden can become valuable habitat for local wildlife

  • Many pesticides cannot distinguish between harmful insects and beneficial ones.

    Reducing unnecessary pesticide use helps protect pollinators, butterflies, beneficial insects, birds, and other wildlife that contribute to healthy gardens. Whenever possible, we encourage using integrated pest management practices and allowing nature's natural predators to help maintain balance.

  • es.

    Education is an important part of our mission. We regularly share information about native plants, beneficial insects, birds, pollinators, gardening, and backyard conservation through our website, social media, community events, and educational displays.

    Our goal is to make conservation approachable and enjoyable for gardeners of all experience levels.

  • es.

    We enjoy participating in farmers markets, community events, educational programs, and conservation outreach opportunities whenever possible. These events allow us to share our products, answer questions, and help inspire others to create healthier outdoor spaces for people and wildlife.

  • Absolutely.

    Many of our products are specifically designed to encourage healthy habitats. Planting native flowers in cedar planters, installing birdhouses designed for cavity-nesting birds, or adding nesting boxes to your property are all meaningful ways to support local wildlife.

    Combined with thoughtful gardening practices, these simple additions can make your backyard a welcoming place for birds, pollinators, and other beneficial species.

  • There are many ways to support our mission beyond purchasing our products:

    • Plant native flowers and shrubs.

    • Create habitat for birds and pollinators.

    • Share conservation knowledge with friends and family.

    • Participate in local conservation efforts.

    • Support small businesses committed to sustainable practices.

    • Follow us on social media for gardening tips, educational content, and conservation inspiration.

    Together, we can help build healthier backyards and stronger ecosystems for future generations.

Still Have Questions?

Can't find the answer you're looking for? We're here to help.

Whether you need assistance choosing the right planter, have questions about a birdhouse, want to discuss a custom project, or need help with an existing order, we'd be happy to hear from you.

Simply visit our Contact Us page, complete the contact form, or send us an email. We'll do our best to respond as quickly as possible.

Need help with:

  • Product recommendations

  • Custom projects

  • Existing orders

  • Shipping questions

  • Product care

  • General inquiries

Contact Us

Thank You

Thank you for choosing Backyard Biz Cedar Company. As a small business, we truly appreciate your support and the opportunity to help you create beautiful outdoor spaces that benefit both people and wildlife.

Building Habitats. Inspiring Conservation.™

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